We’ve talked about words and phrases that don’t serve connection before. The word “should” is one to avoid, as are “you” statements and empty praise but what about seemingly innocuous words like “always” and “never”? Sure there are perfectly reasonable uses for these words that don’t cause any trouble. “I will always love you,” for example.
But if we really sit down and analyze our uses of these two words, we are likely to find that they’re often inaccurate and they most certainly invite argument. Let’s take a common example from my own experience, “You never have your shoes on when it’s time to leave the house!”
