7 Keys to Getting Kids to Listen

Isn’t it amazing how selectively our kids listen to us? If they don’t like what they’re hearing, they have an uncanny ability to tune it out and engross themselves in a book or toy instead. I’m sure you’ve experienced this universal kid skill. The thing is, it’s not just children who tune out. We do the exact same thing to them all the time. In fact, I’m guessing we’re where they learned the skill in the first place.

Not a pretty picture, but a good place to begin if we want our kids to truly listen and respond to us when we speak to them.

1)   Listen to children—

Good listening skills are not innate, they’re learned, just like any other skill. Children don’t naturally understand that it’s considered disrespectful to avoid eye contact. They’re just doing what comes naturally to them, avoiding conflict or confrontation.

By modeling good listening skills to your child, you’re showing them exactly what you’re wanting. And since kids are hard wired to imitate their parents, they’re already more likely to listen well and respond respectfully when they’re exposed to those behaviors every day.

So the next time you find yourself tuning out as your child is telling a long involved and possibly nonsensical story, breathe, relax and give him your complete attention. Make eye contact, and give the appropriate social signals that you’re engaged. You might even want to ask some follow up questions just to be sure you heard correctly.

2)   Practice Compassion—

Rather than taking “not listening” as an affront, considering it rude or disrespectful, try to see it for what it is, a genuine attempt to keep the peace.

If you think about the specific times when your child is most likely to employ the avoidance strategy of “not listening,” you may see a pattern. He avoids listening when you ask him to clean up his toys. Or she won’t make eye contact after she’s hit her sister. Most often, children are attempting to avoid conflict, embarrassment, added work, or punishment when they refuse to give us their attention.

So I recommend practicing empathy and compassion as you approach a child who isn’t listening. By showing your child that you understand what’s happening for him, you’re much more likely to get his attention and eventually to get your own message across.

3)   Get close and be very very quiet—

Our natural reaction when kids don’t listen is to speak louder and louder until we’re yelling across the house feeling more and more frustrated. “I KNOW she can hear me,” you think. Don’t be so sure.

When we yell, our kids shut down, go into fight or flight, and are actually less able to listen and process information. Instead, try going over to your child and whispering in his ear.

I first tried this as an assistant teacher in a Montessori classroom. Peace is a huge part of the Montessori curriculum and maintaining a peaceful classroom that provides the most potential for learning and focus is hugely important. Rather than raising our voices in the classroom, we were taught to walk over to the child, get down on her level, gently tap her shoulder, make eye contact and quietly speak to the child.

Amazingly, this works like a charm! Even in situations that were about to go haywire, my calm and quiet reminders helped the children remember the rules and follow them more easily. And in the times when I forgot, got upset, or raised my voice, guess what happened? The volume and energy in the whole classroom was negatively affected.

And I can tell you from experience that the exact same thing happens at home. When we’re able to maintain a calm and peaceful tone of voice, our kids can hear us and are much more likely to respond in the ways we’d like.

4)   Only say it ONCE—

This one is hugely important. Think about it this way, every time you repeat yourself, you’re actually training your kids not to listen to you the first time. When they know that you’ll say it 10 times, there’s really no need to pay attention the first 9 times. Kids can be pretty sure they’ll hear it again and again, so why even tune in?

On the other hand, when you refuse to repeat yourself, children learn quickly that they must pay attention or they might miss crucially important information.

Now I don’t mean that you can never repeat yourself if your child is genuinely curious and truly didn’t hear you the first time. It’s just the incessant repetition with no response that is troublesome. And if you’re not sure if they heard you the first time, ask!

5)   Tell them exactly how you’d like them to respond—

As I mentioned before, children don’t come already equipped with all of the information they need to respond to us or other people in socially acceptable ways. They actually have to learn the appropriate responses. So instead of getting frustrated, let’s try some patient instruction.

When my daughter doesn’t respond in the way I’d like, I simply model it for her or ask her to do it. I’ll say, “I hear you Mommy,” and wait for her to repeat, or I’ll ask, “Will you please let me know that you heard me? You can say, ‘OK Mom!”

And if your child isn’t quite as cooperative as mine is, offer them some responses that meet everyone’s needs. “I hear you Mom and I’ll take care of that after I’m finished with my puzzle.” Or give them the option of giving you a thumbs up if they’ve heard you.

6)   Ask them to repeat it—

We’ve already gone over the importance of NOT repeating yourself, so how can you be sure your child really heard and understood your request? Ask them to repeat what you’ve said. “Hey Julia, did you hear what I asked a moment ago? Can you tell me what I said?” Or be playfully forgetful, “Wait, what did I just say? I can’t even remember! (wink wink)”

The most important part of this practice is remaining completely calm and relaxed as you ask your child to repeat your words. The repetition is not a punishment, it’s simply an attempt to ascertain whether your communication has been effective.

When we have tension in our voices as we ask these types of questions we’re not likely to get a positive response. Remember, no one likes to be forced to do anything so keep an inviting rather than a demanding tone of voice and you’ll have a lot more success.

7)   Have some fun—

Never forget that being playful and easygoing is the quickest way to get a child’s attention. Getting upset only triggers kids into shut down mode, but playing a fun game is a sure-fire way to engage and invite children into your world.

Rather than getting angry, see if you can figure out a way to make listening to you more fun than the alternative. Turn it into a game of who has super keen hearing, or who can guess what you want when you act it out in pantomime. Try learning sign language together or make your request in song and dance.

By lightening up and learning to play and have more fun, you’re showing your kids that you’re willing to step into their world a little bit more and I’ve found that whenever I’m willing to do that, children are happy to reciprocate.

I’m so curious whether you’ve tried these keys yourself and how they’ve worked for you. Please share your insights and stories below!

And have a wonderful week, Shelly

Overflowing with Gratitude

I just got off the phone with a client and I’m feeling so much inspiration and gratitude. I’m grateful that I get to support people to live the lives they’re most inspired to live. I’m grateful I can make an impact on one person and that impact can ripple out in beautiful and unexpected ways. And I’m grateful that I can be moved and impacted in return. Wow. My life is such a blessing.

As I sit here looking out my office window I see a tree with a few yellow leaves still hanging on, trying desperately to survive for another day. I’m so grateful to be healthy and alive! I see my hot tub, what a source of joy and relaxation. I’m so comfortable inside my centrally heated home under electric lights that work. I’m sitting here sipping hot tea and typing on a truly incredibly piece of hardware, (fyi, my wonderful husband who I adore sometimes calls my MacBook Air my boyfriend).

And I get to share my innermost thoughts with you! I am so incredibly grateful to you for reading this right now. Your presence in my life inspires me to continue to share myself honestly, openly, and fearlessly. When you listen, you provide a space where I can share. And when you share, I get to listen. It’s a win-win!

I’m about to go pick up a pie that I didn’t have to bake myself, all I had to do was make a phone call and the woman on the other end of the line said, “We’ll have it ready for you!” What a marvel!

I can hear my cat meowing, which usually annoys me, but right now it sounds like music and warm snuggles, and companionship. I can hear my mom in the next room playing with my daughter. Two of the people I adore most in the world, and they’re having so much fun together!

When I think of my family, I am overwhelmed with love and gratitude. There are so many people who love me, care for and about me, and support me in so many ways. My husband is incredible, my parents are awesome, and lucky me, I even adore my in-laws!

The client I just spoke to recently finished his yearly drive to deliver Thanksgiving dinners to families in need. They delivered turkeys and fixings to 519 families this year. And each and every family received the surprise delivery from another real live family who personally brought the food to their door and handed it to them. The human connection as he described the process was beautifully palpable.

Earlier today I spoke to someone who does relief work in Africa and helps manage millions of dollars in aid every year. My life is filled with incredible people do amazing and meaningful work in the world.

Just yesterday I spoke with a friend who cares for her son all day every day. I am constantly in awe of the moms who can do that day in and day out. Being a mother is a huge service already, but being a stay at home parent who’s a primary care giver for a child is just incredibly beautiful. If you do that job, my hat is off to you. You’re making a huge difference in the life of your child.

And then there are the working moms, who work all day to support their families and then come home and still care for their puking, feverish children all night long, only to head back to work the next day. Um, can I please give you some sort of medal or something?

Everywhere I look there are countless reasons to be grateful and to appreciate, and to be inspired to be and do even more. I want to grow and build and care even more when I connect with you. Thank you!

Whether you’ve done something small like clicking like on one of my facebook posts or something big like purchasing ongoing coaching from me, your participation in our community makes a difference.

And not just here either, the friend you talked to last week who was struggling, or the kind word you offered to someone at the grocery store while their child was melting down, or the ex-husband that you shared your children with over the weekend. They all benefit from your generosity and compassion.

And though you may not know all of the ways that your kindness branches out and grows, let me assure you, it does. When you share love, it blossoms and grows, in small ways and in large ways, impacting a single person or perhaps thousands, even millions of people.

Thank you for helping me share my love and thank you for sharing yours. Together, I do believe we’re changing things for the better. And I’m having a lot more fun doing it with you than I ever could all by myself.

Love, hugs, and Happy Thanksgiving, Shelly

“I don’t need you anymore.”

Last week I was absentmindedly helping Julia put on her shoes when she pushed my hand away and said, “I don’t need you anymore.” Initially I was shocked (she’s 2!), and then I felt hurt. Then I understood that she didn’t mean that she will never need me for anything ever again.

Afterward I thought about how silly it is that such a small sentence could send me into an emotional tailspin, especially when it came out of the mouth of a two year old. I mean, I’m supposed to be the adult and she’s the child!

But that’s parenthood, right? Maintaining composure with friends, colleagues, co-workers and other family members is a breeze compared to keeping our center when our beloved child says something unexpectedly hurtful. We know they don’t INTEND to be hurtful, and even if they do, it’s just their way of exploring boundaries and understanding emotional experiences.

I know that by maintaining composure and sharing my innermost thoughts and feelings from a grounded place, I can help my daughter develop empathy and become more emotionally intelligent.

But it hurts like hell to have your child say something like, “I hate you,” or “Go away, don’t touch me!” So how can we maintain calm composure when our children are spewing their most powerful poison at us?

First we have to remember that they are children. That doesn’t mean that their words are meaningless or that we shouldn’t take them seriously. It means that they aren’t fully aware of the effect their words can have yet and they’re still exploring concepts of power, empathy, and their impact on others.

The problem with breaking down in the face of our children’s attempts to explore their power is that it can actually be scary for them to realize that they can cause emotional upset in us. What children most want is a strong and compassionate parent who can hear the message underneath their hurtful words.

So, next we could translate their words into the underlying feelings and needs they’re trying to express. For instance, when Julia said, “I don’t need you anymore.” I could have thought, “Oh, she’s feeling frustrated because she needs autonomy and accomplishment.” What a difference a little bit of interpretation can make!

Or if a child is saying, “I hate you! Go away!” they may need reassurance that we love them no matter what. They could also need some space, but many times when children push us away with their irritating, or hurtful behavior it’s precisely because they’re testing our resolve to stay and love them no matter what they say or do. If I were able to stay composed in this scenario I might say something like, “I hear you. It sounds like you’re feeling angry, and that’s OK. I love you no matter what and I’m going to stay right here in case you need a hug.”

On the other hand, if I sense that a child really does just want some alone time, I’m happy to offer that too. It’s really just a matter of interpreting what we think the underlying feelings and needs probably are in this particular instance.

Think back to a time in the past few weeks when you’ve lost your cool with your kiddos. Can you identify their underlying feelings and needs? Can you identify your own? How might you have handled the situation differently if you were able to maintain relaxed composure?

I do think it’s important to process emotional content after the heat of the emotion has passed. During an upset, no one is able to learn from the experience. But afterward, by playing games, getting curious, and doing some role-play, we can often turn the most upsetting experiences into opportunities to learn and grow.

I would love to hear about your own moments of emotional turmoil when something unexpected comes out of your child’s mouth. Please share your story with us by leaving a comment below!

And have a lovely week, Shelly

More Compassion for Other Moms

Parenting is one of those topics that we all feel very strongly about. I mean, our kids and their well-being is at stake, right? So, of course we’re going to be opinionated about what’s OK and what’s not OK. The problem with this is that it alienates other moms who, after all, are just like us, trying to do their best to care for and support their kids.

I think we can connect with other moms and dads and support them even if their parenting style is different from ours. Well, maybe not if it’s TOO different 🙂 but you know what I mean. I am an attachment parenting, cloth diapering, elimination communication, extended breastfeeding, Montessori at home, work from home mom who uses positive redirection and gentle discipline rather than punitive discipline. But does that mean I can only be friends with parents who are exactly the same as me? No way!

I have plenty of friends who breastfed a little or not at all (for various reasons), or who use disposables or who give their kids a time-out once in a while. And, although they might not talk about it much, I’m sure I have friends who yell at their kids. In fact, *gasp* I get frustrated and yell sometimes too! And I think that’s really the key to having compassion for other moms.

Being able to put myself in another person’s shoes, allows me to understand why they might choose to do things differently. I wish more moms would practice compassion with each other. Because, really, we’re all doing the best we can from where we’re at in every moment. We are all using whatever parenting tools we have access to. We have different schedules, different resources, and sometimes even different cultural beliefs.

The truth is, we actually have no idea how sleep deprived or hungry or stressed out that mom at the grocery store is when she stuffs a candy bar in her child’s face just to shut him up. And we don’t know what happened BEFORE the huge tantrum the little girl in the next aisle is having. I guess I just wish we could all take a breath and remember that no matter what’s happening, we’re all doing our best.

Because criticizing, judging, and shaming other moms is NOT helping. Do we really think that a mom is going to stop spanking her kids because we shame her for it? I don’t. I think that a lot of moms who spank are simply out of other ideas and resources in that moment. Many of them would LOVE to figure out a better way to help their child, but they aren’t able to think. Instead, they just need the behavior or the screaming or the hitting to STOP, so they do what their parents did to them. They spank. I can understand the impulse, even if I will never engage in the same behavior.

So, if you have a friend or family member who is a little bit different from you or who treats her child in a way you don’t like, try CONNECTING with her instead of judging her. Get CURIOUS about what’s happening for her and try to understand where she’s coming from. Nonviolent Communication by Marshall Rosenberg is an excellent resource for developing compassion and understanding. Go to http://www.cnvc.org to find out more about NVC.

And for now, just take a moment to try to understand someone you’ve been judging. Consider the possibility that they really are doing their best. And remember that none of us is perfect; we’re all just doing what we need to do to move from this moment into the next. Let’s choose to help and support each other to continue to learn and grow, rather than shaming each other for making a different choice. Let’s make a pact to have MORE COMPASSION FOR OTHER MOMS! Because when we can show compassion and understanding to people who are different from us, then we are REALLY modeling love and peace for our children.

Oh, and one more thing. When our children see us accepting others who are different from us, they also learn that it’s OK to BE different. Children will feel much more secure in our love for them when they see that we are able to be kind and caring to those with whom we disagree.

What do you think about this? Please leave a comment below and let’s talk more about this hot topic! Warmly, Shelly

Joyful Discipline: Setting clear boundaries with joy in your heart

I’ve been doing some online research into discipline and wow, there’s a lot of misleading and just plain ineffective information out there! Just yesterday I saw an article that was actually quite disturbing to me. The article suggested a lot of punitive discipline but the one that really struck me was the idea of creating a “consequences jar” and when a child misbehaved, just going over to the jar and pulling out a random consequence and applying it to the child. Whoa. This is not only ineffective; it’s just plain mean. I don’t want my child to be afraid of doing the wrong thing and then forced to make up for it by performing some random task.

So, clearly I’m not an advocate of random consequences, spanking, punishments, or even time-outs but that might leave you wondering, “How can I set clear boundaries with my child in a way that’s kind and respectful, but also maintains some order and keeps us all safe and happy?” My answer is easy to understand and challenging to implement. Setting clear and consistent boundaries with joy in your heart is the key to effective, respectful discipline.

Thinking back over the past few weeks, consider the moments when you felt you needed to create or maintain a rule or boundary. How were you feeling in the moment? I find that I tend to restrict my daughter’s behavior the most when I’m feeling upset or overwhelmed. When I’m feeling creative and joyful, I rarely even need to stop her from what she’s doing!

That doesn’t mean we don’t have rules. It does mean that our rules are based on either safety or exhibiting our values. For instance, I’ve never liked to see babies chewing on board books. I understand that for some people, destroying a board book due to teething seems like no big deal, but for me, it represents misuse of a valuable object.

So ever since my daughter could hold a board book, our rule has been, “Books are for reading, not for eating!” The rule was stated often as we initially established it, but it was said with joy and enthusiasm, not in a threatening or angry tone. And guess what? We still have beautifully pristine board books and a daughter who LOVES to look at them independently. Sure, she occasionally tests the boundary, and every single time I protect the book from her, smiling and playing with her as I remind her, “Books are for reading, not for eating, silly!” Sometimes this evolves into a fun game, other times I remove the books and we find something else to do, but most of the time, she would just rather look at and read the book than chew on it.

Recently Julia received an easel as a holiday gift and our rule is that the crayons must remain at the easel. She has a hard time remembering the rule, so I’ve figured out some ways to make it easier for her. I either remove the crayons, which means she has to ask for them (and then I supervise her with them and remind her to return them to the easel when she steps away), or I tie them onto the easel with a string. Either way, I’m making sure that the rule is observed, but I’m not angry with her for breaking it, instead, I want it to be easy for her to follow the rule. That’s what I mean about having joy in your heart as you maintain a boundary. For me, I know that if it’s turning into a power struggle, then I’m on the wrong path.

For those of you with older children, here’s a blog I wrote called “How I averted a power struggle and created a game instead” which has another example of setting a clear boundary with joy in your heart. This happened with a six year old boy who was really pushing my buttons.

So your homework, should you choose to accept it, is to sit down this week at a time when you’re feeling joyful and loving and write down all the rules of your household. Then take a look at them and decide whether any of them can be dropped. Next, identify the rules that are really important to you but are the most difficult for your kids to follow. Brainstorm about ways to make it easier for your children to follow these rules. Lastly, make a commitment to yourself that this week you’ll stop, breathe, and feel joy in your heart before you remind your child of the rules. “I love you so much, and this is not OK.”

Please share your thoughts about joyful discipline- does it work? Is it hard? Easy? I want to know!